AVI-SPL Acquires Tennessee-based Interactive Solutions, Inc.
TAMPA, Fla. – November 1, 2018 – AVI-SPL, a leading global service provider specializing in communications and collaboration technology, today announced the acquisition of Tennessee-based Interactive Solutions, Inc. A top audiovisual (AV) and unified communications (UC) provider in the southeastern U.S., Interactive Solutions (ISI) will further enhance AVI-SPL’s market leadership with additional talent and resources in a key region, expanding the company’s leading global support and services delivery capabilities to current and prospective customers.
With locations in Memphis and Nashville, ISI provides comprehensive solutions to leading corporate, higher education, healthcare, and government customers. Founded in 1996, ISI has exhibited robust growth driven by continuous innovation and a “customer first” culture. The merger strengthens AVI-SPL’s service footprint and provides substantial opportunities to offer additional services to ISI’s customer base.
“We’ve witnessed a significant increase in customer demand in Memphis, Nashville and the surrounding region, and it’s extremely important to us that we provide expertise and resources where our customers need us,” said John Zettel, CEO of AVI-SPL. “Together with Interactive Solutions, we’re adding a talented team with a like-minded, customer-centric approach, that will enhance our local presence and ensure that, together, we continue providing the very best experience for our customers undergoing digital transformation and global standardization.”
Interactive Solutions’ founder and CEO Jay Myers added, “Like all of the company’s previous decisions, this was made with the customer in mind. Our customers are as global as they are local, and we wanted to be the ones to answer their every need. That’s been our promise since day one, and together with AVI-SPL, we can continue to honor that commitment.”
Since 2008, AVI-SPL’s global reach has encompassed over 60 thousand projects in more than 100 countries worldwide. ISI customers will now have access to AVI-SPL’s unique global capabilities, including 24/7 coverage from four Global Service Operations Centers and remote monitoring and management capabilities via Symphony, AVI-SPL’s industry-leading meeting and monitoring platform. The patented Symphony technology enables AVI-SPL to proactively assess the health and usage of customer meeting environments and video networks worldwide, ensuring an optimal user experience which leads to better business outcomes and maximum value creation.
Managing Director Todd Ofenloch at H.I.G. Capital, AVI-SPL’s private equity investment firm said, “With this transaction, we are delivering greater resources to ISI’s customers that can now benefit from a single global provider while also providing existing AVI-SPL customers with improved execution capabilities in important Tennessee markets.” Richard Stokes, Managing Director at H.I.G. Capital added, “We are pleased to support this acquisition, which will serve to further AVI-SPL’s position as the leading global provider of Audio Visual and Video Conferencing services and solutions.”
AVI-SPL is a global business partner providing AV and UC technology solutions and award-winning managed services to create vibrant, collaborative experiences and transformative innovations. With the industry’s most certified experts, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide to strategize, design, deploy, manage and support AV and UC solutions that improve business outcomes through enhanced employee and customer experiences. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.
About Interactive Solutions, Inc.
Through its offices in Memphis and Nashville, Tennessee, ISI has been serving the Southeastern audio visual market since 1996. Working with several Fortune 500 companies in the region, ISI specializes in the design and integration of audio visual systems technology for meeting and collaborative spaces, digital signage solutions, classroom technologies and lecture theaters. The company has been rated one of the Top Workplaces in Memphis by The Commercial Appeal two consecutive years. (2017-2018)
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