Careers

Interactive Solutions is always looking for high-energy professionals who are interested in working for an entrepreneurial technology company to join our team. Even if we don't have a position currently listed as available, we are always accepting resumes as we constantly look for qualified professionals in the following areas:

  • Sales
  • Designers
  • Programmers
  • AV Installers
  • Technical Support
  • Finance and Accounting

For more information, please submit an inquiry to jobs@isitn.com, making sure your resume and cover letter (if separate) are attached in Microsoft Word or PDF format.

Available Positions:

Tier 1 Field Service Specialist Full-time - Knoxville,TN

JOB SUMMARY

Interactive Solutions has a full-time position open for a FIELD SERVICE SPECIALIST based in the Knoxville, TN area. Interactive Solutions is a leader in telemedicine and Teleconferencing infrastructure & mobile technologies, A/V solutions and distance learning. collaborative team environment. 

Full corporate benefits including 401k and Major Medical.

Requirements: 

  • Self starter,  able to work independently or in a Team. *Good driving record *Strong work ethic 
  • Good A/V & Networking trouble shooting skills 
  • Regional travel with some overnight stays 
  • Knowledge of control systems 
  • Familiar with: AMX, Crestron, Polycom, Cisco, Kramer, Extron 
  • Able to work periodic on call shifts 
  • Must have basic hand tools   

For more information contact Mike Redfearn, ISI VP of Customer Support Services at mredfearn@isitn.com.

Software Developer - Memphis, TN

JOB SUMMARY 

Develop, test and deploy custom software applications for internal and external customer needs.  Evaluate new products and/or services that become available and to assess their value as it pertains to ISI.  Provide support as required for escalated customer issues.  Provide customer training     

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Develop custom software applications for internal and external customer needs.  Primary system development will be based around AMX, Crestron or other third-party control systems.  It may also be necessary from time to time to develop applications/programs in other languages including but not limited to Java, and C#. It is the responsibility of this individual to ensure that the end product that is delivered to the client is user-friendly, functional, aesthetically pleasing and powerful. 
  •  Evaluate new products, technologies and services within the industry.  This would include new software products or enhancements, hardware solutions, service options, etc. that are offered by various manufacturers.  This may include taking responsibility for coordinating the delivery and testing of the equipment and/or services with vendors and manufacturers. 
  •  Support the ISI sales and design teams as required with the design and sales of audio visual solutions for customers.  The various aspects of this job function may include but are not limited to items such as customer and contractor meetings, site surveys, equipment specification and recommendation and pricing, development of functional, audio visual system diagrams (i.e. audio, video, control, data, etc.) and job proposal package creation (i.e. Scope of Work, Statement of System Functionality, Notation Addendum and Acceptance documents).     

SECONDARY DUTIES AND RESPONSIBILITIES 

  •  Provide support as required for escalated customer issues 
  •  Provide training to customers if and when needed and as time permits                                         

 PHYSICAL & OTHER REQUIREMENTS 

  •  Must fill out expense reports at the end of each month with all necessary job/project information on report and receipts for accurate job costing 
  •  Must maintain a professional image and appearance at all times Must have a minimum of 1 year of control system programming experience in the AV industry and/or 1 year of programming experience based upon one of the languages listed above in a related industry 
  •  Must be able to travel (day trips and overnight) several times a month potentially for several days at a time 
  •  Must stay in close contact with supervisors and peers 
  •  Must be able to communicate proficiently with peers, supervisors, customers and vendors as it relates to both oral and written communications 
  • Must be capable of making good decisions for the company as it relates to projects and such on a day to day basis without the direct involvement of a supervisor as required 
  • Must be capable of working/functioning independently or collectively with peers on projects as required Must be able to conduct effective site surveys (i.e. climb ladders, walk extended distances, access confined spaces) 
  • Must be capable of lifting heavy objects from time to time (upwards of 150 lbs) as the need arises 
  • Any other tasks or responsibilities as deemed necessary by your direct supervisor or ISI Management           

Interested parties may contact Pooven Naidoo at pnaidoo@isitn.com with a resume and cover letter attached

Tier 1 Field Service Technician (Part-Time) - Memphis, TN

Interactive Solutions, INC. www.isitn.com has a part time position open for a FIELD SERVICE TECHNICIAN based in the Memphis, TN area.  Interactive Solutions is a leader in TeleMedicine and TeleConferencing Infrastructure & Mobile Technologies, A/V Solutions and Distance Learning. At least 20 hours per week. 

Requirements

● Good A/V & Networking trouble shooting skills 

● Knowledge of control systems 

● Experience in AMX, Crestron, Polycom, Cisco 

● Able to work periodic on-call shifts   

For more information contact Mike Redfearn, ISI Service & Mobile Support Team Manager - mredfearn@isitn.com.

Solutions Design Engineer (Memphis, TN or Nashville, TN)

JOB SUMMARY 

Develop innovative and proven solutions for various types of UC, video, audio and Telepresence applications. This can include but is not limited to the areas of digital signage, telepresence, streaming, security, LAN/WAN networks and integrated AV. Learn, promote and assist in selling ISI services, hardware and software products offered by ISI. Evaluate new products and/or services that become available and to assess their value as it pertains to ISI. Provide customer training as needed. Provide support for various installations, integrated AV rooms, control systems and audio programming as necessary. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Support the ISI sales team with the design and sales of various types of UC, video, audio, data and Telepresence solutions for customers. The various aspects of this job function include items such as customer and contractor meetings, site surveys, equipment specification and recommendation and pricing, development of scopes of work 
  • ISI offers a variety of software and hardware solutions for customers. The main focus will be to learn, promote and assist with selling these solutions and the various support services that ISI has to offer as well as to offer suggestions and ideas on other solutions that would be valuable to the business and can be marketed to clients 
  • Evaluate new products, technologies and services within the industry. This includes new software products or enhancements, hardware solutions, service options, etc. that are offered by various manufacturers. This will include taking responsibility for coordinating the delivery and testing of the equipment and/or services with vendors and manufacturers. After the evaluation, summary reports may be required to assist in determining whether a product or service that has been evaluated has present or future value to ISI 

CERTIFICATION, PHYSICAL & OTHER REQUIREMENTS 

  • Must possess an InfoComm Certified Technology Specialist (CTS) or equivalent certification at a minimum 
  • CompTIA A+ or Network+ or equivalent certifications a plus 
  • Polycom or Cisco Telepresence certifications a plus 
  • VMware or Microsoft Hyper-V virtualization implementation experience a plus 
  • Must have a minimum of 1 year of experience in designing and implementing UC solutions into customer environments (i.e. Microsoft, Cisco, Shoretel, etc) 
  • Must have a minimum of 3 years of AV system design or equivalent work experience 
  • Must be proficient in the use of Microsoft Windows XP/7, Microsoft Office 2010 or higher 
  • Must be able to read and interpret architectural plans (including but not limited to structural, electrical, mechanical, LV, communication, reflected ceiling, etc) 
  • Must be able to conduct effective site surveys (i.e. climb ladders, walk extended distances, access confined spaces) Must be able to travel (day trips and overnight) several times a month potentially for several days at a time 
  • Must be able to effectively provide reliable connectivity to the internet/e-mail from home office and stay in close contact with supervisors and peers 
  • Must be able to communicate proficiently with peers, supervisors, customers and vendors as it relates to both oral and written communications 
  • Must have a high degree of attention to detail and focus 
  • Must be capable of making good decisions for the company as it relates to projects and such on a day to day basis without the direct involvement of a supervisor as required 
  • Must be capable of working/functioning independently or collectively with peers on projects as required Must maintain a professional image and appearance at all times 
  • Must fill out expense reports at the end of each month with all necessary job/project information on report and receipts for accurate job costing 
  • Any other tasks or responsibilities as deemed necessary by your direct supervisor or ISI Management

For more information, please submit an inquiry to jobs@isitn.com,

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