Careers

Interactive Solutions is always looking for high-energy professionals who are interested in working for an entrepreneurial technology company to join our team. Even if we don't have a position currently listed as available, we are always accepting resumes as we constantly look for qualified professionals in the following areas:

  • Sales
  • Designers
  • Programmers
  • AV Installers
  • Technical Support
  • Finance and Accounting

For more information, please submit an inquiry to jobs@isitn.com, making sure your resume and cover letter (if separate) are attached in Microsoft Word or PDF format.

Available Positions:

Software Developer - Memphis, TN

JOB SUMMARY 

Develop, test and deploy custom software applications for internal and external customer needs.  Evaluate new products and/or services that become available and to assess their value as it pertains to ISI.  Provide support as required for escalated customer issues.  Provide customer training     

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Develop custom software applications for internal and external customer needs.  Primary system development will be based around AMX, Crestron or other third-party control systems.  It may also be necessary from time to time to develop applications/programs in other languages including but not limited to Java, and C#. It is the responsibility of this individual to ensure that the end product that is delivered to the client is user-friendly, functional, aesthetically pleasing and powerful. 
  •  Evaluate new products, technologies and services within the industry.  This would include new software products or enhancements, hardware solutions, service options, etc. that are offered by various manufacturers.  This may include taking responsibility for coordinating the delivery and testing of the equipment and/or services with vendors and manufacturers. 
  •  Support the ISI sales and design teams as required with the design and sales of audio visual solutions for customers.  The various aspects of this job function may include but are not limited to items such as customer and contractor meetings, site surveys, equipment specification and recommendation and pricing, development of functional, audio visual system diagrams (i.e. audio, video, control, data, etc.) and job proposal package creation (i.e. Scope of Work, Statement of System Functionality, Notation Addendum and Acceptance documents).     

SECONDARY DUTIES AND RESPONSIBILITIES 

  •  Provide support as required for escalated customer issues 
  •  Provide training to customers if and when needed and as time permits                                         

 PHYSICAL & OTHER REQUIREMENTS 

  •  Must fill out expense reports at the end of each month with all necessary job/project information on report and receipts for accurate job costing 
  •  Must maintain a professional image and appearance at all times Must have a minimum of 1 year of control system programming experience in the AV industry and/or 1 year of programming experience based upon one of the languages listed above in a related industry 
  •  Must be able to travel (day trips and overnight) several times a month potentially for several days at a time 
  •  Must stay in close contact with supervisors and peers 
  •  Must be able to communicate proficiently with peers, supervisors, customers and vendors as it relates to both oral and written communications 
  • Must be capable of making good decisions for the company as it relates to projects and such on a day to day basis without the direct involvement of a supervisor as required 
  • Must be capable of working/functioning independently or collectively with peers on projects as required Must be able to conduct effective site surveys (i.e. climb ladders, walk extended distances, access confined spaces) 
  • Must be capable of lifting heavy objects from time to time (upwards of 150 lbs) as the need arises 
  • Any other tasks or responsibilities as deemed necessary by your direct supervisor or ISI Management           

Interested parties may contact Pooven Naidoo at pnaidoo@isitn.com with a resume and cover letter attached

.Tier 1 Field Service Technician (Part-Time) - Memphis, TN

Interactive Solutions, INC. www.isitn.com has a part time position open for a FIELD SERVICE TECHNICIAN based in the Memphis, TN area.  Interactive Solutions is a leader in TeleMedicine and TeleConferencing Infrastructure & Mobile Technologies, A/V Solutions and Distance Learning. At least 20 hours per week. 

Requirements

● Good A/V & Networking trouble shooting skills 

● Knowledge of control systems 

● Experience in AMX, Crestron, Polycom, Cisco 

● Able to work periodic on-call shifts   

For more information contact Mike Redfearn, ISI Service & Mobile Support Team Manager - mredfearn@isitn.com.

Collaboration Sales Engineer - Memphis, TN or Nashville, TN

Role and Responsibilities 

The Collaboration Sales Engineer is a customer-focused technical sales and installation professional who provides high level technical support and guidance to customers. 

● He / she collaborates with the Account Manager to recommend and develop appropriate customer solution offerings. ● The Collaboration Sales Engineer provides an architectural perspective across the Cisco product portfolio and can leverage his / her technical specialization for specific opportunities. 

● The SE acts in an increasingly consultative fashion and is looked to as an expert, or trusted technical advisor, in his / her field by the account team and customer 

● The SE will be directly involved with all post sales project management and installation activity for the collaboration solutions Qualifications and Education Requirements Candidate needs to posse a CCNP Collaboration as well as prior experience in implementing Cisco Collaboration Solutions. Prior experience in Cisco Unified Communications Manager, VCS, TMS and Bridging products are a plus. 

Preferred Skills 

 ● Participate in the creation of an overall account plan 

 ● Participate in the creation of a technical account plan 

● Proactively generate leads through customer meetings, seminars, and education Qualify Opportunities 

● Define customer business problem in a technical context 

● Help plan for and move deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources (such as CSE, SE, PSS, AS Engineers, etc.) 

● Define solution options and articulate the benefits of a Cisco solution 

 ● Research and demonstrate solution ROI 

● Coordinate solution development, including leveraging replicable architectures and researching customized solutions 

● Develop proof of concept, including presentation and documentation of test results 

● Develop or oversee development of presentation materials 

● Present technical components of Cisco solutions to customer 

● Manage projects and deploy the solutions that are sold 

Business Acumen 

● Learn a broad-level of knowledge of the business economics and trends of the industries and vertical markets in which one's customers conduct business, and how Cisco solutions add financial and strategic value. 

● Build relationships both within and outside of Cisco; establish credibility quickly through personal self-confidence

● Strong understanding of the customer business model and common financial pain points; ability to frame Cisco offerings in terms of business drivers 

● Advanced understanding of Cisco vision and technology; articulate the vision from the customer perspective 

● Understand customer business drivers and how to map these to a customer network platform 

Technical Acumen 

● Understand internetworking industry trends, including new products and solutions 

● Understand competitive product and solution landscape 

● Advanced knowledge in Routing, Access and Data Center Switching

● Foundational knowledge in Cisco Collaboration Portfolio 

 ● Advanced knowledge in Networking Platform Design 

● Excellent technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment 

● Proactively share information about common replicable architectures that are most appropriate for assigned customers 

● The technical specialist SE has an in depth knowledge of their specialization and adjacent technologies including product, technology, and competitive information 

● A skilled professional in the areas of project management and installation   

Minimum Qualifications 

● 5+ years-related experience.   

● Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required. 

● Pre-Sales experience highly recommended  

● Typically requires BS/BA (EE/CS) or equivalent. CCNP or CCDP Certification

For more information, please submit an inquiry to jobs@isitn.com,

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